Terms & Conditions
Last updated: June 2026
1. Acceptance of Terms
By accessing the Lunna Event Center website or submitting any booking inquiry, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our website or services. Lunna Event Center reserves the right to update these terms at any time without prior notice.
2. Pricing Disclaimer
All event hall pricing, packages, promotions, and availability are subject to change without prior notice. Prices displayed on the website are for informational purposes only and may vary based on event requirements, dates, guest count, and additional services requested.
For the most accurate pricing and best available offers, customers are encouraged to visit our location and speak directly with our team. In-person consultations may provide access to customized packages, special promotions, and updated pricing options that may not yet be reflected online.
We reserve the right to modify pricing, packages, services, and terms at any time. Final pricing is confirmed only upon receiving a written quotation and/or signed booking agreement.
3. Booking & Reservations
All reservations require a signed rental agreement and a non-refundable deposit of 50% of the total rental fee to secure your event date. The remaining balance is due 60 days prior to the event.
A refundable security/damage deposit of $1,500 (payable by cash or check) is required in full 60 days prior to the event. This deposit is separate from the rental payment and will be refunded within 15 business days following a satisfactory post-event inspection.
4. Cancellation Policy
- 75% refund — If the event is canceled 60 or more days before the event date.
- 50% refund — If the event is canceled 30–59 days before the event date.
- No refund — If the event is canceled within 30 days of the event date.
All cancellations must be submitted in writing. Lunna Event Center is not responsible for cancellations due to circumstances beyond our control.
5. Venue Use & Conduct
The client is responsible for the conduct of all guests and vendors during the event. Any damage to the venue, equipment, or property caused by the client, guests, or vendors will be deducted from the security deposit or billed separately if costs exceed the deposit amount.
Lunna Event Center reserves the right to terminate any event if the client or guests engage in unlawful behavior, excessive noise violations, or conduct deemed disruptive or harmful to the property or other parties.
6. Security Services
Security services are mandatory for all events with 50 or more guests. Security is provided by Lunna Event Center's in-house team at a rate of $300 for up to 5 hours ($50/hour thereafter). Additional officers may be required based on the nature and size of the event as required by law.
7. Cleaning Policy
All trash and waste must be removed from the hall and trash bins at the conclusion of the event. A cleaning fee of $150 per hour (2-hour minimum) applies. All decorations, personal items, and vendor materials must be removed immediately following the event.
8. Liability
Lunna Event Center is not liable for any personal injury, loss, theft, or damage to personal property during events held at our facility. Clients are encouraged to obtain event insurance. Lunna Event Center's liability is limited to the amount paid by the client for the rental agreement.
9. Alcohol & Catering
All alcohol service must comply with applicable Texas state laws. Clients are responsible for ensuring that proper permits and licensed bartenders are used where required. Lunna Event Center is not responsible for any incidents related to alcohol consumption.
10. Photography & Media
Lunna Event Center may photograph or film events held at our venue for marketing, promotional, and social media purposes. By hosting your event at our facility, you grant us permission to use such media. If you do not wish to be featured, please notify us in writing prior to your event.
11. Contact Us
If you have any questions about these Terms & Conditions, please contact us:
Phone: (210) 639-6761 | (210) 639-7462
Email: lunnaeventcenter@gmail.com
Address: 7142 San Pedro Ave, San Antonio, TX
